Frequently Asked Questions

You can browse our certified doctors, select your preferred chamber and date, pick an available consultation slot, and confirm instantly. You will receive an immediate serial number and digital confirmation token.

Select "Online Video (Zoom)" during booking, complete your fee payment via DBBL, Rocket, NexasPay, bKash, or Nagad. Once verified, your appointment is confirmed with a secured Zoom link accessible in your patient dashboard when the doctor starts the session.

We support DBBL Payment Gateway API (VISA, MasterCard, DBBL Nexus / Bangla QR), Rocket & Rocket Bangla QR, NexasPay, and Mobile Financial Services (bKash, Nagad, Upay). All transactions are encrypted and verified server-side.

Yes! Every prescription created by your doctor has a unique reference number and a secure verification QR code. You can log into your patient portal at any time to view, download, or print your past prescriptions.

Each patient booked for a given date and chamber receives a sequential, collision-safe serial number. At the clinic, you can monitor the live waiting queue display to know exactly when your turn arrives.